Problem MS Campus EES Office 2016 Activation: Old Installations

asked 2019-01-08 16:18:16 +0100

puchstei@in.tum.de
529 ●4 ●17 ●53

updated 2019-09-23 17:08:41 +0100

fafardv@in.tum.de
571 ●2 ●19 ●43

Hello,

I am a employee and downloaded and tried to activate Office 2016 Pro Plus from MS Campus EES. Although I am following the instructions from the wiki page I can't activate the program. When opening Word there is a pop-up, telling me to activate Office. I am connected to the MWN network and I think I deinstalled all old Office versions. Attached is a screenshot of the comand promt.

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answered 2019-01-08 16:31:54 +0100

puchstei@in.tum.de
529 ●4 ●17 ●53

updated 2021-06-11 18:00:10 +0100

kahraman@in.tum.de

1049 ●63 ●194 ●406

helpdesk

As you can see in your screenshot the office activation client detected multiple Office editions on your PC. The activation of Office 16 KMS Client edition was successful but you are asked to acivate Office on opening it because there is at least one edition that is not activated.

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