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Cannot login to BBB: omniauth-Fehler

asked 2020-07-02 17:08:40 +0100

arteagag@in.tum.de gravatar image

updated 2022-06-01 13:08:50 +0100

sumina@in.tum.de gravatar image
helpdesk

I am currently experiencing problems logging into BBB at bbb.rbg.tum.de. When using my RBG-Username+Password I get the response: "An error occured while authenticating with omniauth. Please try again or contact an administrator!"

Any other credentials result in the response: "The email and password you entered did not match our records. Try again or click Forgot Password to reset your password.". Additionally my credentials still work for other services, so I feel like there might be a problem with the system.

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answered 2020-07-02 17:10:26 +0100

arteagag@in.tum.de gravatar image

updated 2020-09-10 19:38:26 +0100

kahraman@in.tum.de gravatar image
helpdesk

Ticket: 2020070210004941

Das lag daran, dass dein RBG-Account von Typ Student auf Typ Mitarbeiter umgestellt wurde.

Das problem tritt auf, wenn Accounttypen in der StrukturDB umgestellt werden. dann kommt genau dieser omniauth-Fehler, und man muss es manuell beheben (das automatisch zu machen war bisher zu kompliziert). Bitte schreiben Sie eine E-Mail an rbg@in.tum.de/rbg@ma.tum.de

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Asked: 2020-07-02 17:08:40 +0100

Seen: 57 times

Last updated: Jun 01 '22